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Maintenance & Support
At Amfasoft, a core company value
is, “To create value through continuous
innovation”. The Customer Maintenance &
Support program is perhaps the most tangible proof
of this value in action. At its simplest; this
offering delivers product upgrades and technical
support. In reality, it insures Amfasoft is meeting
your needs as they deepen and grow.
The program includes:
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The benefit of thousands
of hours and millions of dollars of product
development in the form of major and minor
product releases |
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The benefit of continuous
product testing and improvement in the form
of patch releases and Service Packs |
| · |
The security of access
to Amfasoft experts via multi-lingual, phone-based
technical support |
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The ease of online self-service
tools, including a case management system
and a robust knowledge base |
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The expertise in process
management from implementation to production
that includes a formal hand-off from the consulting
team to technical support (if consulting services
are used) |
Commitment to Excellence
Of course, Amfasoft�s commitment to customer
care extends beyond our support offerings. As
part of your relationship with Amfasoft, you have
access to an extensive array of resources that
include an Account Management team, customer communities
and more.
Quick Support Facts
Email:
support@amfasoft.com
Toll Free Number: 800-994-AMFA
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