Frequent Asked Questions

What are the computer requirements for an online class?

You will need a Pentium class PC and a 56K modem and connection to the Internet through an ISP.

I have never taken an online course how it is different from face to face course?

Although the content and the course objectives are indeed the same as a regular on-site class, the teaching format and techniques are different.  Students and faculty do not meet face to face in a classroom.  The meeting place is in an online classroom where lectures are given by phone, net-meeting and assignments and exams will be taken online by login using username and password.

The benefit of using the online classes is the flexibility in schedule and convenience of learning from home or office.  You can work at your own pace.  You will have the opportunity to meet classmates online and you will also have interactions with your instructors through net-meeting and personal responses.

You need to stay focused in order to get your assignments done and to complete your lab assignments and exams on the required deadlines.

What are the advantages/benefits of taking an online course?

Online courses gives you the opportunity to achieve your career goal, without experiencing the inconvenience of job conflict, transportation, childcare etc.  Online courses are designed for professionals or beginners seeking an alternation to the traditional campus environment.

How exactly does an online course work?

Once you are done with orientation and registration process you will get a password and username, via email, prior to the course start date.  The email message will contain the Remote Access (login address) for the online classrooms as well as the User ID and Password you will need to gain access to the online Course page.  On the Course page, you will find the course schedule, lab assignments and exercises.

Will there be an instructor for the class or are these self-study classes?

Online courses are NOT independent study courses.  These courses are highly structured as regular courses taken at onsite and it involves frequent interactions with the instructor and other students enrolled in the course.  Students use Net-Meeting for communicating with the instructors and other students.  Instructors will be actively involved in all of your course work, leading discussions, giving assignments, grading and taking attendance. 

When does my class meet?

The class meets on weeknights and weekends.  At the time of registration you need to inform the instructors your availability for attending online lecture sessions.  Lab sessions are entirely up to you as long as you sign on at least five times a week and post comments twice per week to meet participation and attendance requirements.  you can do that at any time of the day or night, it's entirely up to you.

How will I interact with my instructor and classmates?

Interaction in online courses occurs via four methods: email, phone, net-meeting and online chat.  The extents to which each of these methods is used is determined by the instructor.  The instructor may correspond individually with a student via email to comment on student work and/or to answer questions.  Email may also be sent to the entire class to detail instructions for completing assignments.  Similarly, students have the ability to either email the entire class, their instructor or individual students in the class.

How many students are in a class?

Typically classes will range from 3-5 students. This allows the instructor to provide individual attention to each student.

How do I submit lab assignments and exams?

Generally assignments and exams are accepted via email, email attachments, fax or US mail

What if I start a class and decide it's just not for me?

Refund requests will be accepted anytime during the course.  To get a full refund you need to inform in writing.  If you are not completely satisfied before the refund deadline, just let us know and we will cancel your enrollment. 

When and how can I contact the instructor if I need any help?

You can call at 800-994-AMFA Mon - Thurs 10 - 5 p.m. and weekend from 10 - 3 p.m.  Instructors cell numbers will also be given at the time of registration to contact them after hours in case if you are facing any difficulty and need immediate assistance.

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